Leadership Keynotes to Inspire and Equip!
LEADERSHIP ~ MOTIVATION ~ COMMUNICATION ~ TEAM BUILDING ~ PROFESSIONALISM
New leaders, mid level managers and executives – any leader who is feeling the pressure to perform — needs to know the essential, yet often, unspoken ground rules of building cohesive leadership relationships. For those who need a dose of reality and practicality, This keynote, drawn from Phil’s popular book, Leaders Ought to Know, delivers leadership strategies that propel managers into respected, integrity-based leaders — leaders with staying power — leaders who can perform at ever increasing levels of responsibility.
Savvy business leaders know customer service excellence is critical to profitability. Based on Phil’s popular and practical book, Willie’s Way, this keynote delivers a six-step model for impressing, enticing and winning over customers with every interaction. From listening to customers, to making the ordinary exchange extraordinary, to making the last few moments of every customer interaction count, this keynote presentation reveals the secret tools of exceptional customer service professionals.
Knowing how to communicate is a huge factor in leadership and organizational success. A leader’s ability to communicate impacts all facets of business operations — bottom line issues like: sales and production — customer and employee relationships — productivity, cost reduction and profitability.
For leaders who need help with their communication skills, this keynote, based on Phil’s book by the same title, presents six commonsense strategies that help leaders immediately improve the results of their communications efforts.
Is the unprofessional “good enough is good enough” mentality costing your organization money, market share and reputation? In this keynote presentation, Phil Van Hooser gives your team twelve practices that maximize professionalism skills to set them apart from the competition and save your organization the high cost of unprofessional choices.
Leaders don’t generally intend to make poor decisions. Leaders struggle with decision making for one primary reason—they’ve never learned a solid process for smart decision making. Drawing on Phil’s training as a professional baseball umpire, It’s Your Call presents a visual anchor and repeatable method leaders can use to make smart, safe decisions.