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Phillip Van Hooser
MBA, CSP, CPAE
P. O. Box 643
Princeton, KY 42445
email
270.365.1536
800.236.6765

 
CPAE Hall of Fame, NSA member, Certified Public Speaker
 

Team Building Archive

Be a Great Communicator at Work or Anywhere — Get Others Involved

Tuesday, May 18th, 2010

When Getting Others Involved…Ask Their Preference

One of the best ways to get others involved is by asking a fairly open-ended question such as, “What would you like to see happen from this point forward?” or “If you had your way what direction would you have us go and why?”

Not everyone will immediately embrace personal involvement. However, some will. And when they do choose to respond to the type of question offered above, it is very easy then to move to the next step. The next step involves extending a personal invitation to become more personally involved in the actions to be taken or decisions to be made.

How many people around you are waiting for this invitation? Probably more than you think. But, you’ll never know for sure unless you ask.

When Getting Others Involved…Be Specific

When offering the chance to get others involved, too often the tendency is to leave the activity open-ended. That’s a bad idea. Few people will reach blindly into a bag unless they have some idea what is in that bag already. Not knowing creates fear, anxiety and hesitancy.

It’s much better to tell people specifically what they are getting into and what is expected of them. As it relates to communication, specificity rules!

When Getting Others Involved…Recognize Success

Once you are successful in getting others more actively involved, there is one more key activity that should not be overlooked. Catch people doing things right and recognize their successes in every way possible.

It takes courage to step out on faith and to take on additional responsibility. Over time, the more involved people become, the more communicative they become. Fewer problems occur when people are talking to one another. So, we should be doing all that is within our power to keep people talking.

Show people what success looks like. Trumpet the successes that you are observing. Don’t wait for huge, “front page news” successes. Be just as quick to acknowledge and highlight the “look, we’ve made a little progress” successes, too.

The personal involvement of others is a skill not easily mastered, but one that can pay significant future dividends.

The last of the six principles next time - Do Your Job.

Phillip Van Hooser
Cultivating Great Leaders to Create Competitive Advantage
phil@vanhooser.com

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