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  • Sep 23, 2022

    • Accountability
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    Why You SHOULD Have That Difficult Conversation at Work

    © Can Stock Photo / gstockstudio Is a Difficult Conversation Really the Best Strategy? Most of us were taught early on that honesty is the best policy. But as we grow older and assume more personal and professional responsibility, the scope and breadth of problems we encounter grow more complex. The problems we are responsible […]

  • Sep 9, 2022

    • Accountability
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    • Choosing to Lead
    • Communication Skills
    • Company Highlights & Updates
    • Culture
    • Customer Relationships
    • customer service
    • decision making
    • Delegation
    • emotional intelligence
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    • Employee Selection & Retention
    • Empowerment
    • Featured
    • Generations
    • Honesty and Other Truths
    • Improving Performance
    • Influence
    • Leadership
    • Leadership Characteristics
    • Leadership Development
    • Leadership Pitfalls
    • Listening
    • Loyalty
    • Managing Change
    • Managing Confrontation
    • Managing Risk
    • Motivation
    • Offer Service & Take Action
    • Performance Evaluations
    • Planning
    • Preventive Leadership
    • Productivity
    • Professionalism and Success
    • Respect
    • Risk
    • Strategic Development
    • Strategic Planning
    • Stress Management
    • Success
    • Succession Planning
    • Talent Management
    • Team Building
    • The Essential Element
    • The Fearsome Facts
    • The Recipe for Respect
    • Tools & Resources
    • Trust
    • Two Motivational Truths
    • Uncategorized
    • Why Employees Do What They Do
    • Work Life Balance

    What to Think About BEFORE All-Employee Meetings

    Photo by Marcelo Dias Team building can be significantly impacted during all-employee meetings. Usually, leaders have great intentions and hopes when conducting these team meetings. They want to make sure everyone feels celebrated, and they want to be transparent in sharing information. However, sometimes the after-effects of the meeting are less than ideal for team […]

  • Sep 9, 2021

    • Accountability
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    • Featured
    • Generations
    • Honesty and Other Truths
    • Improving Performance
    • Influence
    • Leadership
    • Leadership Characteristics
    • Leadership Development
    • Leadership Pitfalls
    • Listening
    • Loyalty
    • Managing Change
    • Managing Confrontation
    • Managing Risk
    • Motivation
    • Offer Service & Take Action
    • Performance Evaluations
    • Planning
    • Preventive Leadership
    • Productivity
    • Professionalism and Success
    • Respect
    • Risk
    • Strategic Development
    • Strategic Planning
    • Stress Management
    • Success
    • Succession Planning
    • Talent Management
    • Team Building
    • The Essential Element
    • The Fearsome Facts
    • The Recipe for Respect
    • Tools & Resources
    • Trust
    • Two Motivational Truths
    • Uncategorized
    • Why Employees Do What They Do
    • Work Life Balance

    Talk With People: 6 Steps to Cut Complaints & Build Connection

    Use these six communication steps when you talk with people, and watch complaints subside and your relationships improve!

  • Sep 29, 2020

    • Accountability
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    • customer service
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    • Delegation
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    • Featured
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    • Leadership
    • Leadership Characteristics
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    • Managing Change
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    • Performance Evaluations
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    • Preventive Leadership
    • Productivity
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    • Respect
    • Risk
    • Strategic Development
    • Strategic Planning
    • Stress Management
    • Success
    • Succession Planning
    • Talent Management
    • Team Building
    • The Essential Element
    • The Fearsome Facts
    • The Recipe for Respect
    • Tools & Resources
    • Trust
    • Two Motivational Truths
    • Uncategorized
    • Why Employees Do What They Do
    • Work Life Balance

    Managing the Leadership Struggle

    I don’t know about you, but I’m missing the pre-pandemic days. Lately, so many of us seem to be struggling. We’re worried about health and safety, job security, childcare, homeschooling, family issues and work-life balance. And those among us managing other people may also be in the middle of a very real leadership struggle. Here […]

  • Sep 16, 2020

    • Accountability
    • Blog
    • Choosing to Lead
    • Communication Skills
    • Company Highlights & Updates
    • Culture
    • Customer Relationships
    • customer service
    • decision making
    • Delegation
    • emotional intelligence
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    • Employee Relations
    • Employee Selection & Retention
    • Empowerment
    • Featured
    • Generations
    • Honesty and Other Truths
    • Improving Performance
    • Influence
    • Leadership
    • Leadership Characteristics
    • Leadership Development
    • Leadership Pitfalls
    • Listening
    • Loyalty
    • Managing Change
    • Managing Confrontation
    • Managing Risk
    • Motivation
    • Offer Service & Take Action
    • Performance Evaluations
    • Planning
    • Preventive Leadership
    • Productivity
    • Professionalism and Success
    • Respect
    • Risk
    • Strategic Development
    • Strategic Planning
    • Stress Management
    • Success
    • Succession Planning
    • Talent Management
    • Team Building
    • The Essential Element
    • The Fearsome Facts
    • The Recipe for Respect
    • Tools & Resources
    • Trust
    • Two Motivational Truths
    • Uncategorized
    • Why Employees Do What They Do
    • Work Life Balance

    Not Training Leaders? Here’s What You’re Risking

    Some people — okay, most people — are pitched into the leadership fray without really knowing how to perform. Some have the potential to lead and have demonstrated great technical expertise. But few naturally possess the leadership skillset to be successful right out of the chute. And unfortunately, studies show most organizations don’t provide much […]

  • Sep 1, 2020

    • Accountability
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    • Choosing to Lead
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    • Culture
    • Customer Relationships
    • customer service
    • decision making
    • Delegation
    • emotional intelligence
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    • Employee Selection & Retention
    • Empowerment
    • Featured
    • Generations
    • Honesty and Other Truths
    • Improving Performance
    • Influence
    • Leadership
    • Leadership Characteristics
    • Leadership Development
    • Leadership Pitfalls
    • Listening
    • Loyalty
    • Managing Change
    • Managing Confrontation
    • Managing Risk
    • Motivation
    • Offer Service & Take Action
    • Performance Evaluations
    • Planning
    • Preventive Leadership
    • Productivity
    • Professionalism and Success
    • Respect
    • Risk
    • Strategic Development
    • Strategic Planning
    • Stress Management
    • Success
    • Succession Planning
    • Talent Management
    • Team Building
    • The Essential Element
    • The Fearsome Facts
    • The Recipe for Respect
    • Tools & Resources
    • Trust
    • Two Motivational Truths
    • Uncategorized
    • Why Employees Do What They Do
    • Work Life Balance

    Leadership Sin

    People regularly lose their golden opportunity to lead for one of three reasons. They either don’t recognize, or refuse to stop doing those things followers despise.  What leadership sin do employees and followers detest? Keep reading.

  • Sep 27, 2019

    • Accountability
    • Blog
    • Choosing to Lead
    • Communication Skills
    • Company Highlights & Updates
    • Culture
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    • customer service
    • decision making
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    • emotional intelligence
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    • Employee Selection & Retention
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    • Featured
    • Generations
    • Honesty and Other Truths
    • Improving Performance
    • Influence
    • Leadership
    • Leadership Characteristics
    • Leadership Development
    • Leadership Pitfalls
    • Listening
    • Loyalty
    • Managing Change
    • Managing Confrontation
    • Managing Risk
    • Motivation
    • Offer Service & Take Action
    • Performance Evaluations
    • Planning
    • Preventive Leadership
    • Productivity
    • Professionalism and Success
    • Respect
    • Risk
    • Strategic Development
    • Strategic Planning
    • Stress Management
    • Success
    • Succession Planning
    • Talent Management
    • Team Building
    • The Essential Element
    • The Fearsome Facts
    • The Recipe for Respect
    • Tools & Resources
    • Trust
    • Two Motivational Truths
    • Uncategorized
    • Why Employees Do What They Do
    • Work Life Balance

    Build Trust Between A Multi-Generation Workforce

    When your employees trust you, they will listen, learn, follow, and grow with you long-term. Building trust between a multi-generation workforce requires intentional focus. There are subjects you should and should not talk about, questions you should and should not ask, and actions you must absolutely take. So how do you know what to do […]

  • Sep 24, 2019

    • Accountability
    • Blog
    • Choosing to Lead
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    • Culture
    • Customer Relationships
    • customer service
    • decision making
    • Delegation
    • emotional intelligence
    • Employee Engagement
    • Employee Relations
    • Employee Selection & Retention
    • Empowerment
    • Featured
    • Generations
    • Honesty and Other Truths
    • Improving Performance
    • Influence
    • Leadership
    • Leadership Characteristics
    • Leadership Development
    • Leadership Pitfalls
    • Listening
    • Loyalty
    • Managing Change
    • Managing Confrontation
    • Managing Risk
    • Motivation
    • Offer Service & Take Action
    • Performance Evaluations
    • Planning
    • Preventive Leadership
    • Productivity
    • Professionalism and Success
    • Respect
    • Risk
    • Strategic Development
    • Strategic Planning
    • Stress Management
    • Success
    • Succession Planning
    • Talent Management
    • Team Building
    • The Essential Element
    • The Fearsome Facts
    • The Recipe for Respect
    • Tools & Resources
    • Trust
    • Two Motivational Truths
    • Uncategorized
    • Why Employees Do What They Do
    • Work Life Balance

    3 Fundamentals for Acknowledging Customers

    Why is acknowledging customers so important? The first few seconds of any business encounter set the stage for the business relationship to follow. Use these three fundamental sentences when acknowledging customers to build more purposeful business encounters.

  • Sep 20, 2019

    • Accountability
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    • Choosing to Lead
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    • customer service
    • decision making
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    • emotional intelligence
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    • Employee Selection & Retention
    • Empowerment
    • Featured
    • Generations
    • Honesty and Other Truths
    • Improving Performance
    • Influence
    • Leadership
    • Leadership Characteristics
    • Leadership Development
    • Leadership Pitfalls
    • Listening
    • Loyalty
    • Managing Change
    • Managing Confrontation
    • Managing Risk
    • Motivation
    • Offer Service & Take Action
    • Performance Evaluations
    • Planning
    • Preventive Leadership
    • Productivity
    • Professionalism and Success
    • Respect
    • Risk
    • Strategic Development
    • Strategic Planning
    • Stress Management
    • Success
    • Succession Planning
    • Talent Management
    • Team Building
    • The Essential Element
    • The Fearsome Facts
    • The Recipe for Respect
    • Tools & Resources
    • Trust
    • Two Motivational Truths
    • Uncategorized
    • Why Employees Do What They Do
    • Work Life Balance

    Identify High Caliber Future Leaders

    Stop wasting resources trying to develop the wrong employees into high caliber future leaders.  Instead, identify those with the most potential by intentionally looking for these four characteristics.

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