Posts by Phillip Van Hooser

When ‘In Over Your Head’ Is a Good Thing image

When ‘In Over Your Head’ Is a Good Thing

Jun 08, 2022 | Phillip Van Hooser


Feeling In Over Your Head? It can be an overwhelming, unsettling, literally "I can't breathe" feeling. But for anyone really wanting to grow and succeed,…

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How to Manage Your Manager image

How to Manage Your Manager

May 04, 2022 | Phillip Van Hooser


Too often good employees and good leaders have good intentions, yet they find themselves at a disconnect. So what can you do when you find you need…

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World-Class Service & The Masters Who Create It image

World-Class Service & The Masters Who Create It

Apr 07, 2022 | Phillip Van Hooser


During my 30+ year professional speaking career, I’ve enjoyed a number of incredible, world-class service experiences.  But my experience from twenty years ago this week is…

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The Secret to Motivating Your People image

The Secret to Motivating Your People

Mar 02, 2022 | Phillip Van Hooser


How do I motivate my people? It’s the single most frequently asked question I get when training supervisors and managers. Leaders are desperate for a…

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Vision: Do You Know Where You’re Goin’ To? image

Vision: Do You Know Where You’re Goin’ To?

Jan 20, 2022 | Phillip Van Hooser


Forgive the incorrect grammar, but superstar singer, Diana Ross made famous the following lyrics: Do you know where you're goin' to?Do you like the things…

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How to Be Heard: Is It Passion or Rationale? image

How to Be Heard: Is It Passion or Rationale?

Nov 17, 2021 | Phillip Van Hooser


A few years back, a young woman heard me share the “earning the right to be heard” process in a communication skills course. Later she…

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