emotional intelligence Archives | Van Hooser Associates, Inc

Jan 12, 2023

Why Leaders Should Rethink the Golden Rule

In American culture, we’re taught from a young age “the Golden Rule”— to treat people the way you want to be treated. And while I could not agree more with the goal of that statement, most leaders operate with the intention of getting it right, but their execution is wrong — primarily due to a […]

Aug 24, 2021

Mental Health At Work Doesn’t Matter If

Some people are exhausted with the talk about mental health in the workplace and culture in the organization. They want their people to ‘just show up and do the job they were hired to do’. Do you feel the same way or differently? Honestly, I can understand that frustration. And, mental health doesn’t matter in […]

Jun 15, 2021

Winning the Emotional WAR

It’s the one question I get asked most often in my leadership management training sessions. And it’s fueled with bewilderment and exasperation. Here it is: why do people act the way they do?!? The short answer is emotional WAR. Here’s how you can predict the otherwise unpredictable behaviors of people. The question reveals a real […]

Jul 24, 2020

Employee Intentions Leaders Need to Know

Justin Beiber’s Intentions song reminded me of leadership this week. (Does that mean #Covid19 is getting to me?! Maybe. I’m kidding!) Seriously though, for those of us still showing up to work, we all have different intentions. My question to you as a leader is – do you know each of your employee’s intentions when […]

Jul 2, 2020

Don’t Call People Out. Instead, Do This!

Many are quick to call people out. As a leader, every word you say matters. If you want your people to perform better, instead of calling people out, call them up…then watch them rise.

May 29, 2020

Feeling Overwhelmed? Think About This!

Are you feeling overwhelmed? It’s time to flip the script and change your mindset. Here’s how.

Feb 25, 2020

Lose Your Temper? This 1 Question Helps

Lose Your Temper? This 1 Question Helps I’m often asked about what leaders need to do — or stop doing — in order to be most effective. That’s a broad subject with too many concepts to address here. So let’s talk about just one. And to me, it’s the single best way I know to […]

Feb 7, 2020

How Leaders Can Predict Employee’s Emotional Response

Your leadership success depends on how well you predict, prepare and address the emotional response from your people. Because of today’s diverse workforce, let’s discuss factors that can contribute to the emotional response your people might have to your leadership so you both can be more successful.

Jan 31, 2020

Emotional Intelligence is the X-Factor

I think you would do this, but tell me if I’m wrong. If an employee came to you and legitimately asked for specific training to help them better understand how to use the company intranet, understand the policies better, or improve their technical skills — you would probably do everything you could to make sure […]

emotional intelligence