Employee Engagement
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Mar 2, 2022
The Secret to Motivating Your People
How do I motivate my people? It’s the single most frequently asked question I get when training supervisors and managers. Leaders are desperate for a definitive answer to this common leadership problem. But honesty dictates that I tell them the truth. So my response is this: Unfortunately, I can’t tell you how to motivate your […]
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Sep 9, 2021
Talk With People: 6 Steps to Cut Complaints & Build Connection
Use these six communication steps when you talk with people, and watch complaints subside and your relationships improve!
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Aug 24, 2021
Mental Health At Work Doesn’t Matter If
Some people are exhausted with the talk about mental health in the workplace and culture in the organization. They want their people to ‘just show up and do the job they were hired to do’. Do you feel the same way or differently? Honestly, I can understand that frustration. And, mental health doesn’t matter in […]
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Jun 29, 2021
Dating At Work — Cool or No?
When you put a group of people together in person, if they spend enough time with each other, eventually, somebody is likely going to have the “urge to merge.” Think about it…summer camp, school classrooms, the office, etc. A summer crush at band camp might have been cool, but is dating at work a whole […]
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Jan 26, 2021
Do You Even Know My Name?
If we’re honest, we often find a “people issue” at the root of many of our work problems. Sometimes it’s caused by something as simple as being unable to respond to the question: “Do you even know my name?” If a leader can’t get the answer right, it could be the best place to start. […]
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Jan 19, 2021
Legos, Leadership, and Leveling Up
It’s not a bad idea for leadership to involve employees in hopes that they will increase their knowledge, become more invested in the work, and overall become a stronger asset for the team. But, involvement is only half of the solution that will earn you those results you want. What leaders must do is both […]
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Dec 4, 2020
Empowering People: How Far is Too Far?
I get this question a lot… So Phil, when you talk about empowering people, aren’t you really suggesting we’re giving them free rein? The short answer is “no,” — I’m not saying that at all. In fact, I don’t think most organizations ever have to worry about going too far when empowering people. Early in […]
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Nov 24, 2020
What, How & Who to Share Your Gratitude
When you share your gratitude with someone, you strengthen the connection with them. When leaders connect with employees, the deeper connection leads to more trust, respect, and loyalty to one another. The key to sharing your gratitude with your people is simple — be sincere and be specific. Here’s the what, how & who when it comes […]
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Nov 3, 2020
Most Important Question a Leader Can Ask
Leadership credibility is hard enough to come by. And an indifferent attitude toward employees can be the kiss of death. So how can leaders counteract indifference? Here’s an example to illustrate what I believe is the most important question a leader can ask to combat indifference and build employee engagement.
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