“We Need to Talk” Communication Skills Book Releasing in 2020. Pre-order Now.
Like it or not, a huge factor in leadership success rests on communication skills. Professional relationships are impacted – positively or negatively – by the ability to communicate. Customers are won or lost. Employees are encouraged or de-motivated. Business networks are expanded or extinguished. Learn six unique, power strategies for communicating when relationships and results are riding on your abilities. In We Need to Talk, discover how you can:
- Establish empathy and trust when communicating
- Rebuild the believability quotient
- Rein in brutal honestly
- Build rapport by actively listening
- Earn respect while delivering difficult messages and guarantee your message was interpreted correctly
“Within days of reading We Need to Talk, I applied two of the principles Phil described and was beyond thrilled at the outcome. Every manager, no matter how experienced can benefit from this book.”
P. Pinnegar, Client Support Manager II, ADP, Inc.