Willie’s Way: 6 Secrets to Woo, Wow and Win Customer Loyalty (Kindle, Paperback)

$15.99

Learn the Secrets to Woo, Wow & Win Customer Loyalty

In Willie’s Way, sales and customer service professionals learn 6 key practices for building a unique strategy to woo, wow and win customers’ long-term loyalty.  Sales and customer service professionals can be successful even in the most difficult service circumstances. From this engaging customer service book by Phillip Van Hooser revealing a chance encounter with a South Carolina cabdriver, you will learn six proven ideas for exceptional customer service including:

• How to woo customers so they come back again and again
• How to wow customers so they tell their friends about you
• How to win customers’ long-term business by exceeding their expectations
• How to apply Willie’s Way to your own enterprises to build long-lasting customer loyalty.

“…absolutely hit the bulls-eye with an outstanding instruction manual about the keys to extraordinary customer service.”

R. G. Kelley, Director of Sales Training North America, Axcan Pharma, Inc.