Increasing Performance Starts Here!
Infinite Influence: Captivate, Connect, Compel, and Create Lasting Impact (Kindle, Paperback)
$11.49 / $17.95 Pre Order for June 20, 2023 Release
Choosing the wrong actions while interacting with people will rob you of your ability to captivate, connect with, and compel someone to make decisions in a way that is mutually beneficial. Instead, move forward intentionally to capitalize on priceless moments using the seven simple actions that create Infinite Influence.
- Kindle, Paperback 144 pgs
Earning The Right To Be Heard Book & Process (Kindle, Paperback)
Being heard is about more than just getting what you want. It’s about approaching decision-makers in a way that sparks their interest and causes them to want to listen to you both now and down the road. This book shows you the sweet spot of strategic communication that gains you more respect and influence while increasing your professional opportunities.
- Kindle, Paperback 224 pgs
Level Up: Elevate Your Game and Crush Your Goals (Kindle, Paperback)
Leveling up is the only foolproof success strategy. It means owning your responsibility for taking control of who you are, what you do, and what your life will become. This book is written for the men and women grinding it out every day at work and wanting so badly to be more valued and get to the next level.
- Kindle, Paperback 192 pgs
Communication Skills Books: We Need to Talk, Build Trust in Critical Conversations (Paperback, Kindle, Audible)
$15.99 - Paperback
$12.99 - Kindle
$6.95 - Audiobook
We Need to Talk reveals key strategies to help you build trust, win respect and sidestep common minefields when communicating gets critical.
- Kindle, Paperback 112 pgs
- Audible, 2 hrs, 54 min – Narrated by Gary J. Chambers
Leaders Ought to Know: 11 Ground Rules for Common Sense Leadership
Growth-oriented businesses need leaders who generate profits while improving employee performance. Employees want leaders they trust and believe in. Leaders Ought to Know is the guidebook for building your relational, integrity-based, results-focused leadership style.
- Hard cover, 288 pgs
Willie’s Way: 6 Secrets to Woo, Wow and Win Customer Loyalty (Kindle, Paperback)
Based on the hard-earned wisdom of a cabdriver who spends time with customers every single day, this customer service book offers business leaders a chance to reconnect with the fundamentals of good sales and customer service and win long-term customer loyalty.
- Paperback 160 pgs
Willie: Chofer y profesor
Un libro como ninguno en el género del servicio al cliente, Willie: Chofer y profesor traduce la sabiduría del sentido común en aplicaciones prácticas. Cada capítulo analiza uno de los seis secretos sobre el servicio y explica por qué y cómo funciona. Desde escuchar a los clientes, ofrecerles favores especiales, hasta hacer que cada contacto con un cliente sea algo memorable, estas estrategias comprobadas impresionarán, atraerán y ganarán nuevos clientes mediante cada interacción.